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Last updated: June 15, 2026

Welcome to OneSMM. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, tools, and platform available at onesmm.com.

By using OneSMM, you agree to the practices described in this Privacy Policy.

1. Who We Are

OneSMM is an online platform that provides social media marketing services, free tools, and related digital services.

Website: https://onesmm.com
Company: OneSMM
Contact Email: hello@onesmm.com

2. Information We Collect

We may collect the following types of information:

Account Information

When you create an account or use our services, we may collect:

  • Name or username
  • Email address
  • Password, stored securely in encrypted or hashed form
  • Account preferences
  • Support messages and communication history

Order and Service Information

To process your orders, we may collect:

  • Social media profile links or usernames
  • Post, video, channel, page, or profile URLs
  • Order quantity, service type, and order status
  • Transaction records and service history

We do not require your social media account password to provide our services. You should never share your social media login credentials with OneSMM.

Payment Information

Payments may be processed through third-party payment providers. We may collect limited payment-related information such as:

  • Payment status
  • Transaction ID
  • Payment method type
  • Billing-related records

We do not store full credit card details on our servers.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring pages
  • Pages visited
  • Date and time of access
  • Cookies and similar tracking data

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process and deliver orders
  • Provide customer support
  • Improve our website, services, and user experience
  • Prevent fraud, abuse, spam, and unauthorized activity
  • Monitor service performance and platform security
  • Send important account, order, or service notifications
  • Comply with legal, tax, accounting, and regulatory obligations
  • Analyze website traffic and improve our marketing

We may also use your information to send promotional emails, updates, or offers. You can unsubscribe from marketing emails at any time.

4. Cookies and Tracking Technologies

OneSMM may use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Improve website performance
  • Analyze traffic and user behavior
  • Support advertising and remarketing campaigns

You can disable cookies in your browser settings. However, some parts of the website may not work properly without cookies.

5. How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Service providers who help us operate the website
  • Payment processors
  • Hosting, analytics, security, and email providers
  • Social media service delivery partners, when required to complete your order
  • Legal authorities, if required by law or to protect our rights
  • Professional advisors such as accountants, lawyers, or auditors
  • A buyer or successor if our business is merged, sold, or transferred

Any third party that receives your information is expected to handle it securely and only for the purpose for which it was shared.

6. Social Media Service Data

To deliver social media marketing services, we may need to process public social media information such as profile usernames, post URLs, channel links, page links, or other public identifiers.

You are responsible for ensuring that any link, username, or profile you submit to OneSMM is accurate and that you have the right to use our services for that profile or content.

OneSMM does not request, collect, or store passwords for your social media accounts.

7. Data Retention

We keep your information only for as long as necessary to:

  • Provide our services
  • Maintain your account
  • Complete orders
  • Resolve disputes
  • Prevent fraud and abuse
  • Meet legal, tax, and accounting requirements

When your information is no longer needed, we may delete, anonymize, or securely archive it.

8. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online platform, website, or data transmission method is 100% secure. You are responsible for keeping your account login details confidential and for using a strong password.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to certain types of processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications

To exercise your rights, contact us at:

hello@onesmm.com

We may need to verify your identity before processing your request.

10. International Data Transfers

Because OneSMM operates online, your information may be processed or stored in countries outside your country of residence.

When we transfer personal information internationally, we take reasonable steps to protect it in accordance with applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party websites, tools, payment providers, or social media platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before using them.

12. Children’s Privacy

OneSMM is not intended for children under the age of 13, or the minimum age required by applicable law in your country.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

13. Marketing Communications

If you subscribe to our newsletter or receive promotional emails from us, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

Even if you unsubscribe from marketing emails, we may still send you important service-related messages, such as account, payment, security, or order notifications.

14. Legal Compliance and Protection

We may use or disclose your information when we believe it is necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests from authorities
  • Enforce our Terms of Service
  • Protect our rights, users, platform, and business
  • Investigate fraud, abuse, or security issues

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. Continued use of OneSMM after changes means you accept the updated Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

OneSMM
Website: https://onesmm.com
Email: hello@onesmm.com